Welcome to Volunteer online quiz Question Categories: 1. Volunteer basics, 2. Polices and procedures, 3. Cleaning, 4. Meal prep, 5. serving, 6. Garden, 7. Safety. Please click on the "next" button to take the quiz. 1. What is our Mission statement? A. Fighting food insecurity in our communities. B. Helping those who need it most. C. Save money. Live better. 2. What is 5n2’s vision? A: Creating equitable access to food supports in marginalized communities. B: Creating a sustainable work environment. C: Helping communities and planet earth. D: Bringing awareness to the homeless people and employment insecurity. 3. What are 5n2’s values? Select all that apply. A: Compassion B: Integrity C: Collaboration D: Fortitude E: Temperance 4. In which areas is smoking allowed at the facility? A: Smoking is prohibited on the premises at all times. B: 5n2 Garden C: 5n2 Food Pantry D: 5n2 Kitchen 5. What are 5n2 volunteer’s 3 health and safety rights? Select all that apply. A: The right to know about potential hazards B: The right to participate in keeping the facility and sites safe C: The right to refuse to do anything they believe is unsafe. D: None of the above 6. Susan, an elderly woman enters the 5n2 facility, unfortunately is hard of hearing but would like to be served a hot meal. As a 5n2 volunteer, how would you apply 5n2’s client service excellence? Select the best answer. A: Offer a warm welcome accompanied by a smile. Communicate clearly to the best of your ability how you can assist her. B: Send her to another volunteer. C: Tell her you cannot serve her. D: none of the above 7. A 5n2 Food Pantry client is inquiring about the program and available appointment times. As you are a new volunteer, you do not know too much about the program. As a 5n2 volunteer, how would you enforce 5n2’s client service excellence? A: Respond to the client saying “I don’t know, but I’m happy to find that out for you.” B: Stay informed about our different programs and answer questions to the best of your ability. C: answers A&B D: Shrug and walk away 8. If not an emergency, how many hours in advance should you notify your supervisor that you cannot attend your shift at a minimum? A: 24 hours B: The morning of C: 48 hours D: None of the above 9. What is the appropriate attire for a 5n2 volunteer? Select all that apply. A: Closed-toe shoes B: Hairnets and/or tied-up hair C: Shorts D: Loose clothing E: Loose clothing tucked in F: No jewelry 10. Amy is expecting an important call sometime during her shift. With 5n2’s Cell Phone policy in mind, how should Amy take the call? Select the best answer. A: Inform the supervisor on duty that she will need to take a call later in her shift. B: Leave the kitchen to take her call. C: Take the call while performing tasks in the kitchen. D: None of the above 11. At 5n2 we receive clients from various backgrounds, what does the TALK principal enforce? A: Accessibility and Inclusion B: Acceptance and Inclusion C: Accessibility and Communication D: all of the above 12. Enter your full name: Time is Up! Time's up
